M

Mr. Dubey • 52.30K Points
Coach

Q. The difference between and internal and an external customer is:

(A) internal customers usually work in the business, external customers do not.
(B) quality-oriented businesses care only about external customers.
(C) external customers care about what they receive, internal customers do not.
(D) internal customers do not evaluate quality, and external customers do.
Correct : Option (B)

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