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Q. In supply chain process………….is defined as “the act of buying all those activities necessary to acquire goods and services consistent with user requirements.

Q. _______ is the design of seamless value-added processes across organization boundaries to meet the real needs of the end customer.

Q. A distinguishing feature of a contractual VMS is that coordination and conflict management among the independent members of the channel are attained through…………….

Q. Value stream mapping is an application of process mapping, developed to apply _______ principles to process improvement.

Q. Historically, conventional channels have lacked the leadership to……….

Q. The five pillars of TQMinclude- product,process,system,people,and…………...

Q. ………..is a company wide strategy to cut lead times in all phases of manufacturing and office operation.

Q. In many industries,traditional intermediaries are dropping by the wayside because of changes in ……………and the growth of …………….marketing.

Q. It is common for international marketers to………. their channel strategies for each country.

Q. At………… level ,the CRM process provides the framework for managing relationships with customers .