In the absence of a physical product, service providers needs to consider the use of …………… that enable customers to make a judgment on the service quality.

Ranjeet • 34.60K Points
Instructor I

Q. In the absence of a physical product, service providers needs to consider the use of …………… that enable customers to make a judgment on the service quality.

(A) Tangible clues

(B) Intangible clues

(D) Performance measure

Correct Answer - Option(A)
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