Business Communications MCQs and Notes

M

Mr. Dubey • 51.43K Points
Coach

Q 111. How many points should you limit yourself to in a typical presentation?

(A) one

(B) three

(C) eight

(D) there is no limit.

M

Mr. Dubey • 51.43K Points
Coach

Q 112. Good strategies for planning oral presentations include all of the following EXCEPT

(A) learning about the physical conditions in which you will be speaking.

(B) analyzing the audience and adapting the message to them.

(C) incorporating proper headings and paragraph indentation.

(D) simplifying what you want to say.

M

Mr. Dubey • 51.43K Points
Coach

Q 113. The speaker presents questions or issues that both speaker and audience have agreed on in advance. This is characteristic of a(n)

(A) powerpoint presentation.

(B) guided presentation.

(C) interactive presentation.

(D) monologue presentation.

M

Mr. Dubey • 51.43K Points
Coach

Q 114. An oral message is preferable to a written one when one of the goals is to

(A) report many specific details of a law, policy, or procedure.

(B) present extensive or complex financial data.

(C) modifies a proposal that may not be acceptable in its original form.

(D) minimize undesirable emotions.

M

Mr. Dubey • 51.43K Points
Coach

Q 115. Which of the following purposes of an oral presentation is specific in nature?

(A) "this presentation will cover interpersonal skills, telephone etiquette, and up selling."

(B) "this presentation will show that some departments are not providing high levels of customer service."

(C) "this presentation will cover customer service."

(D) "this presentation will explain why customers are so important to the success of the company."

M

Mr. Dubey • 51.43K Points
Coach

Q 116. All of the following would be examples of persuasive presentations EXCEPT

(A) selling a company's service to a new client.

(B) changing an audience's opinion to secure enough votes for an innovative new policy.

(C) stroking the audience's egos to validate their commitment to the organization.

(D) convincing upper management to accept a proposal for hiring additional personnel.

M

Mr. Dubey • 51.43K Points
Coach

Q 117. A presentation designed to entertain and validate the audience is a(n)

(A) persuasive presentation.

(B) informative presentation.

(C) oral presentation.

(D) goodwill presentation.

M

Mr. Dubey • 51.43K Points
Coach

Q 118. Which of the following is an informative presentation?

(A) promoting a new service that your company is offering

(B) convincing customers to upgrade to a higher level of service

(C) demonstrating three successful sales techniques to new employees

(D) entertaining the audience to stroke the customers' egos

M

Mr. Dubey • 51.43K Points
Coach

Q 119. Which is NOT one of the three purposes for giving oral presentations?

(A) to persuade

(B) to debate

(C) to build goodwill

(D) to inform

M

Mr. Dubey • 51.43K Points
Coach

Q 120. A------------ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words

(A) appendix

(B) list of references

(C) bibliography

(D) glossary

Business Communications

Q 111. How many points should you limit yourself to in a typical presentation?

Q 112. Good strategies for planning oral presentations include all of the following EXCEPT

Q 113. The speaker presents questions or issues that both speaker and audience have agreed on in advance. This is characteristic of a(n)

Q 114. An oral message is preferable to a written one when one of the goals is to

Q 115. Which of the following purposes of an oral presentation is specific in nature?

Q 116. All of the following would be examples of persuasive presentations EXCEPT

Q 117. A presentation designed to entertain and validate the audience is a(n)

Q 118. Which of the following is an informative presentation?

Q 119. Which is NOT one of the three purposes for giving oral presentations?

Q 120. A------------ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words

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