Production and Operation Management MCQs and Notes

V

Vijay Sangwan • 28.62K Points
Instructor II

Q 1. Production is the process by which raw materials and other inputs are converted in Ato ______________.

(A) finished product.
(B) services.
(C) satisfaction.
(D) loyalty.

V

Vijay Sangwan • 28.62K Points
Instructor II

Q 2. A _____________ is something which is offered to customers to satisfy their needs or wants.

(A) process.
(B) price.
(C) promotion.
(D) product.

P

Priyanka Tomar • 35.28K Points
Coach

Q 3. RPN in total quality management denotes _______.

(A) risk priority number.
(B) return priority number.
(C) risk preference number.
(D) return preference number.

P

Praveen Singh • 36.71K Points
Coach

Q 4. The term muda in TQM refers to ______ classes of waste.

(A) six.
(B) seven.
(C) eight .
(D) nine.

V

Vinay • 28.75K Points
Instructor II

Q 5. Supplier rating system is also referred to as a _________used to obtain an over all rating of suppliers performance.

(A) score card system.
(B) open ended system .
(C) credit card system .
(D) sub system.

V

Vikash Gupta • 33.56K Points
Instructor I

Q 6. Select the odd one which is not the dimension of quality?

(A) response.
(B) reliability.
(C) reputation.
(D) reassurance.

R

Rakesh Kumar • 28.44K Points
Instructor II

Q 7. Performance appraisal is also known as ______.

(A) merit rating.
(B) quality rating .
(C) credit rating.
(D) critical rating.

V

Vinay • 28.75K Points
Instructor II

Q 8. _________is carried out to verify whether a quality system is effective and suitable.

(A) quality audit.
(B) quality assurance audit.
(C) quality verification.
(D) quality analysis.

V

Vikash Gupta • 33.56K Points
Instructor I

Q 9. Select the odd one which is not the required document for the ISO certificate?

(A) quality policy manual.
(B) quality system procedures.
(C) records.
(D) contract review.

A

Admin • 36.93K Points
Coach

Q 10. ________family is primarily concerned with quality management.

(A) iso 9004.
(B) iso 14000.
(C) iso 9000.
(D) iso 14001.

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