Emerging Trends in Management MCQs and Notes
P
Q 51. "Quality is defined by the customer" is
A
Q 52. From the following which one is not included in quality cost.
V
Q 53. Broadly quality does not include
R
Q 54. Quality planning does not include
V
Q 55. The five pillars of TQMinclude- product,process,system,people,and…………...
G
Q 56. Public responsibility is a…………..in TQM.
G
Q 57. In order to build quality in the culture, a……………..is established to provide overall direction.It is the driver for the TQM engine.
R
Q 58. ………..is a small group of employees in the same work area or doing similar work who voluntarily meet regularly to identify,analyse and resolve work related problems leading to improvement in their total performance.
P
Q 59. ………..is a company wide strategy to cut lead times in all phases of manufacturing and office operation.
P
Q 60. ………is a information system to harmoniously control the production quantities in every process .It is a tool to achieve just –in – time production.
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