Sales Management MCQs and Notes

V

Vinay • 28.75K Points
Instructor II

Q 21. While developing ________________________ salesperson must know about the characteristics desired of the salespeople by buyers.

(A) Presentation skills
(B) Selling skills
(C) Personal selling skills
(D) Marketing skills

V

Vinay • 28.75K Points
Instructor II

Q 22. What are the objectives of personal selling?

(A) Distinguish the various phase of selling process.
(B) Close a sale
(C) Know how to deal with buyer
(D) All of these

V

Vijay Sangwan • 28.62K Points
Instructor II

Q 23. Which of the following not comes under Pre Demonstration in Personal Selling?

(A) Make the process as brief as possible
(B) Make the process as complex as possible
(C) Rehearse the approach to likely objection with colleague
(D) Know the product’s selling point

S

Shiva Ram • 30.44K Points
Instructor I

Q 24. The selling concept by which sellers and buyers come in direct contact is

(A) Sales promotion
(B) Personal selling
(C) Public relation
(D) Promotion mix

P

Priyanka Tomar • 35.28K Points
Coach

Q 25. The salesperson learns as much as possible about the prospective customer before making sales call by consulting standard industries and online sources, set call objectives, selecting best approach and time is ________________ step of personal marketing.

(A) Approach
(B) Handling objections
(C) Pre-approach
(D) Prospecting and qualifying

A

Admin • 36.96K Points
Coach

Q 26. A sales force organization under which salespeople sells only a portion or particular product of the company's product.

(A) Product sales force
(B) Customer sales force
(C) Complex structure
(D) Territorial sales force

V

Vinay • 28.75K Points
Instructor II

Q 27. A sales force organization under which salespeople sells their product only to the certain customers or industries is

(A) Product sales force
(B) Customer sales force
(C) Complex structure
(D) Territorial sales force

R

Ranjeet • 34.60K Points
Instructor I

Q 28. __________________ involves the use of satisfied customers to convince the buyer of the effectiveness of the salesperson’s product.

(A) Demonstration
(B) Guarantees
(C) Trail orders
(D) Reference selling

R

Ram Sharma • 193.86K Points
Coach

Q 29. Salespeople who conduct business from their offices through telephones and visiting to customers site is known as

(A) Outside sales force
(B) Inside sales force
(C) Telemarketing
(D) Team selling

R

Ranjeet • 34.60K Points
Instructor I

Q 30. Emphasize long term interests instead of closing a sale, form transaction orientation to relationship marketing, customers want “whole solution” packages, quick responses; often problem if ,separate sales forces for each product is

(A) Follow-up
(B) Approach
(C) Relationship marketing
(D) Closing

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